Additional Charges

Lost Key

Lost Key Fee If the vehicle’s key is lost a fee of N$1500 will be charged to cover replacement costs.

Polishing Fee

If the vehicle is returned with scratches a fee N$3000 will be charged to have the car professionally polished and in good condition for our next client.

CLAIM HANDLING FEE

An administration fee of N$450 will be levied to cover the costs of processing the claim.

Valet fee

If the vehicle is returned with excessive dirt on the interior or stained upholstery a fee of N$1500 may be charged.

Traffic Fine Fee

Should the renter receive a traffic fine whilst renting our vehicles and does not pay the fine before leaving the country, we will charge an admin fee of N$450

ONE WAY FEE

When we have to deliver or collect a vehicle from a different location than Windhoek, an additional fee will be charged. This fee will be determined by the applicable AA rate, charged per kilometer. The rate will be indicated on your quote.

LATE RETURN FEE

If the vehicle is not returned on the date and time as agreed, the renter will pay a fee of N$450.

airport transfers

Hosea Kutako International Airport is situated 45 km outside of Windhoek. We do not have an office at the airport, nor do we do deliveries at the airport. We can arrange transport on your behalf at no additional cost. You will pay the shuttle service upon pick-up.